First Class Etiquette – Privacy Policy

Last Updated: 7th May, 2018


Before submitting your information to First Class Etiquette, please take a few minutes to read through our Privacy Policy. With this policy, we show you our commitment to protect your privacy by sharing our practices on how we treat your personal data.

Who is collecting your data?

First Class Etiquette and its represenatatives collect data and all data gathered is used solely by First Class Etiquette, its representatives or its businesses.

What data do we collect?

The types of data we collect are:

Generic Data

This includes either or all of the following:

Name, surname, email address, contact number, date of birth and the topics (corporate, social, youth etiquette; cross-cultural awareness; protocol) you are interested in.

Purchasing History Data

This includes either or all of the following:

The programmes you showed interest in, you booked – whether for yourself or on behalf of a company or another individual, programmes you attended, certificates you received, other purchases from the company either directly or through affiliate links.

Delegate Attendance Data

The programmes you attended or any other participation during any of our events. Photographs or video footage may be taken during the delivery of training programmes or other events organised by First Class Etiquette. Your consent will be sought before any photos or video footage is made public or you will be informed before the event.

Payment Data

This includes either or all of the following:

Payment card number, other payment information.

Why do we collect data?

There are various reasons why we collect your data among which:

To share insights, updates, schedules of our training programmes; organise seminars, networking events, public talks; provide customer service; promote services, products and other services related to our area of business.

We may use photographs, testimonials and video footage as promotional material, to update our website, to share on social media or any other purpose related to our business. Photographs and video footage that you are featured in will not be made public without your consent.

How do we collect your data?

Your data is collected by any one of the following ways:

Submitting your data through our website, social media pages or other platforms and links where you choose to submit your information to us.

Information that we receive through your correspondence with us, meetings, networking events, referrals, through third parties, public information and other.

Will we share your data?

We will not share your data with third parties unless you consent us to do so. The information will be used solely by First Class Etiquette and any of its related businesses.

Who controls your data and preferences?

We will keep your data until you advise us to remove it. From time to time, we will go through our contacts list to remove data that is not considered active for a long time.

You have full control over your subscription and you are free to unsubscribe at any time by clicking on the ‘unsubscribe’ link at the bottom of the newsletter you receive. You may also send an email to to inform us that you wish to unsubscribe.

You can also, under the applicable law:

  1. Request details of the data we hold about you
  2. Request us to correct or delete your data which is not accurate or has changed
  3. Withdraw your consent for us to process your data
  4. Object to us using your data for marketing purposes

Should you wish to confirm the details or preferences you have submitted to First Class Etiquette, or exercise your rights, you may do so by sending an email to

For any other queries or concerns you may wish to put forward, you may also contact us via email on or through our website

Disclosure of information

In the eventuality that we are asked to comply with legal and/or regulatory obligations or requests, we are duty bound to disclose or share your personal information. Nonetheless, we will still do our utmost to safeguard how your data is disclosed.

Updates to this Privacy Policy

From time to time we may update or revise this policy. The date on this policy indicates the last revised version. You may be asked to acknowledge these changes before proceeding with using our website and sharing your data with us. We therefore kindly ask you to read through this Privacy Policy page to keep abreast with any changes that may have been effected.

Thank you.